Payment Sent Back to Me ?????

Why was my Pre-Order payment sent back to my credit card??? Order #10389 Extremely upset because of the conversion rate I was given back $100 less. Throw me fricken bone here !!!


  • sutekiBsutekiB Posts: 1,060
    Hi @solarVR, I will look into this for you. Did you not request a refund? Or was it the method chosen for the refund (back to your credit card) that was the issue? If the latter, I'm very sorry to hear that you were affected by a change in the exchange rate.
    Community Manager at Virtuix
  • I have no idea what happened. I have plenty of room on my credit card. I just don't know if I want to be re-instated in what ever position I was in for the pre-order? Sounds like I won't receive anything at least 6 months out as there are many Kickstarter and pre-orders already that need to be placed. Thoughts ???

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