how do non us customers get a refund?

JenssonsJenssons Posts: 13
edited March 1 in Announcements
title says it all

but as we know they arent shipping out side the us any more

(disapointed)

Comments

  • JenssonsJenssons Posts: 13
    I never got a email btw
  • adminadmin Posts: 134
    Hi Jenssons, just send us your PayPal email address to info@virtuix.com together with your Kickstarter / pre-order information. Thank you.
  • JenssonsJenssons Posts: 13
    admin said:

    Hi Jenssons, just send us your PayPal email address to info@virtuix.com together with your Kickstarter / pre-order information. Thank you.

    Ok sent I hope I get a reply soon :3
  • JenssonsJenssons Posts: 13
    4 days later: no update. no money
  • sutekiBsutekiB Posts: 1,011
    Hi @Jenssons, our apologies for the delay - we have responded to your email.
    Community Manager at Virtuix
  • JenssonsJenssons Posts: 13
    sutekiB said:

    Hi @Jenssons, our apologies for the delay - we have responded to your email.

    @sutekiB
    i dont have a reply in my email :L
  • sutekiBsutekiB Posts: 1,011
    Hi @Jenssons a reply was sent to the same email address as the one you use here on the forum, yesterday at 2:55pm.
    Community Manager at Virtuix
  • JenssonsJenssons Posts: 13
    update: i got the respond email and now im waiting for another email that will confirmed the verification so i can get my refund
  • JenssonsJenssons Posts: 13
    update: still no verification email
  • sutekiBsutekiB Posts: 1,011
    Hi @Jenssons, apologies for the delay. You should now have received a verification email.
    Community Manager at Virtuix
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