Fantastic tech support

jgwinnerjgwinner Posts: 39
I'm giving a shout out to Omni's tech/customer support.

I had a warranty issue with one of the parts, and they shipped out a new one right away, no questions asked.

I really appreciate a company that stands by it's product.

Thank you to Chris and Kurt, and anyone else that helped.

This really is a solid, well engineered product.

== John ==

Comments

  • adminadmin Posts: 169
    Thanks John! Let us know how else we can help.
  • jgwinnerjgwinner Posts: 39
    The new keyboard stand works perfectly! One slight suggestion - there's a new nut (ring) in the larger shaft on one of the threads that's not mentioned in the manual. I put it on the bottom, toward the base. Might need to mention it if you reprint the manual at any time.

    == John ==
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