What’s the latest orders filled? Ordered 4/15/14.

Obs545Obs545 Posts: 23
Just throwing it out to the community, I know Joe is one of the most recent active posters to receive his so I’m wondering when he ordered or anyone else that may have received their orders already. Initially we were ordering two to demo and see if it would be a reasonable item to buy in 20-40, that was back when the price was around $500 a unit. But now commercially they are something like $4000... which as a small entertainment venue owner I find slightly unreasonable... in one email about 6 months ago they offered me a commercial contract license for a fee, they didn’t say what the fee would be but implied that I would be able to use the omnis I have on order. Kind of wondering if I had agreed to that if I’d have my systems by now. Fast forward to now, any time I email their support to ask about any kind of idea or time frame the answer is basically,

“Thank you for contacting us. While shipments have been going out, our volumes have not been consistent enough for us to predict when pre-order customers will get their Omni’s. We apologize for this and will contact you when your order is ready.

We understand the wait has been very long and we can cancel your order if you prefer. Just let us know and we can process the request.”

I just don’t get why it’s so hard to go oh we have shipped out some pre-orders from 2013 and will be starting 2014 some time in the vague future. Just have some kind of bone to throw us who have been waiting 3 years or more please.

Comments

  • Well this fills me with dread. What's your order number? I ordered 1/15/2015, my order number is roughly #1550. This total lack of communication is unacceptable.
  • Obs545Obs545 Posts: 23
    My order number initially was 2990 something back in 2014 but apparently they keep changing their number system around so order number doesn’t mean anything. That’s why I think we should have a thread posting order dates. It gives a more solid wait time expectancy. I just got the “email” from them about a week ago. Paid for the shipping and now am just waiting on shipping confirmation or tracking.
  • I honestly think they may just want us to cancel our orders. They won't give any info, but just keep trickling them out extremely slowly, hoping that we just give up. I'm guessing they probably are losing money on the pre-order sales.
  • Obs545Obs545 Posts: 23
    Nagorak said:

    I honestly think they may just want us to cancel our orders. They won't give any info, but just keep trickling them out extremely slowly, hoping that we just give up. I'm guessing they probably are losing money on the pre-order sales.

    I actually think that’s pretty much dead on the money. Shady and extremely unethical business practice but it explains solidly why they are keeping everyone in the dark about the progress. And why people that ordered the units after they increased their price have received their units before people that ordered them earlier. Namely commercial businesses that have dropped like $2000-$4000 per unit? I forget what they are pricing them at now.
  • Don't give up. Contact them until you get an answer. It's your right to your product, even if it is mostly dead in water atm.
  • aeosaeos Posts: 4
    I pre-ordered an omni on 4/17/2014 and haven't heard anything about shipping yet. I hope I hear something soon, but considering it's been weeks since you got your email and I'm only days after I'm not expecting anything anytime soon. Almost coming up on 4 years now :P
  • Obs545Obs545 Posts: 23
    Just email them weekly I think they are sending them out first to the ones that bug them the most.
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