Does anyone know what's the hold up know??'i pre-ordered/ prepaid July of last year, so a year as of

Does anyone know what's the hold up know??'i pre-ordered/ prepaid July of last year, so a year as of This month and patiently still waiting,, also how t do you find out what number i have that you all are discussing or is it just for kickstarters?? Thanks for your help!!
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Our pilot production run is currently in progress. After a successful pilot run, we will ramp production and ship thousands of Omni's to our backers and pre-order customers. It may take several months to do so, but we will keep everyone up-to-date through our blog and by e-mail. We'll also contact you directly when your order is ready to ship. You can find more details about production here: http://www.virtuix.com/pilot-run-and-strategic-investment/
I don't blame you for being annoyed, waiting sucks. Virtuix has apologized for the delay and they have been more than willing to give refunds. Though I don't see how getting a refund would expedite getting an Omni but the option is there.
First off I'd like to apologize for all the delays and the long wait time. I understand everyone's frustration. We have missed all our previous deadlines and time estimates, which looking back is quite embarrassing for us (and for me personally). Our community has been waiting endlessly for the Omni. We can only blame ourselves. That said, we are currently shipping and delivering units, albeit at a slow pace. We are hesitant to provide any more delivery estimates, given our poor track record of achieving those. However, we are well capitalized and will fulfill our backlog as soon as we can without jeopardizing quality. Our production is now ongoing and continuous. Please bear with us while we work through our large order backlog. We will keep you posted along the way. And I hope you accept my apology that it's been a very long way, riddled with challenges and delays. Thank you for your support.
Best regards,
Jan
Best regards,
Jan
Best regards,
Jan
Best regards,
Jan
Cheez\/\/iz
Omni Backer #40!
Rift Backer #2,770 (That was a good one!)
Middle Tennessee
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Mar 1 they said theyve shipped order 1139
The numbers dont add up. I'm saying that us talking in forums about what order number we are and what has shipped is flawed