@PollinationTech, I hope that info helps. I understand small startups can have trouble, but this one needs to get a person hired to deal with community outreach.
FYI, if you submit a request via the contact form, please be sure you have entered your email address correctly - it doesn't ask you to enter it twice to catch typos. If you enter the wrong address, while they should get your email, they may not be able to respond to you. I would recommend emailing [email protected] directly from your email client (e.g. outlook, gmail). As a heads up, if you email now it may take a bit longer than usual for them to get back to you; they are having network issues (being looked at now), and also the person in charge of emails is currently off sick.
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